Privacy Policy

This Privacy Policy describes how Desjardins Accounting collects, uses, retains, protects, and discloses the personal information it obtains in the course of providing bookkeeping and cross-border tax services to Quebec snowbirds, Florida LLC owners, and French-speaking clients.

1. Data controller

The entity responsible for processing your data is:
Desjardins Comptabilité S.E.N.C. (operating as Desjardins Accounting G.P.)
893 Rue des Paillettes-d'Or, Sherbrooke, QC J1H 0M2, Canada
Privacy contact: info@desjardinsaccounting.com

2. Information we collect

• Identification data: name, email address, phone number
• Browsing data: IP address, browser type, operating system, pages viewed
• Business & accounting data: invoicing, engagements, client communications
• Data you submit through our contact form

3. How we use your information

• Respond to inquiries made through the website or by email
• Prepare and deliver bookkeeping, tax, and compliance services
• Meet our legal, accounting, and regulatory obligations
• Send administrative or legal communications
• Analyze website traffic to improve our services

4. Legal basis for processing

We process personal information on one or more of the following bases:

• Your explicit consent
• The performance of a contract or engagement
• Compliance with a legal obligation
• Our legitimate interest (e.g. website security, service improvement)

5. Service providers

We do not sell your personal information. We rely on trusted providers, including:

• OVHcloud: website hosting on a server located in Canada (Beauharnois, QC)
• Cloudflare: DNS, CDN, and security
• QuickBooks Online (Intuit): bookkeeping platform
• Google Analytics: website traffic measurement
• Government tax authorities (IRS, Revenu Québec, CRA) when filing on your behalf

6. Cookies & analytics

This website uses two types of cookies:

• Essential cookies, required for the website to function properly.
• Analytics cookies, set by Google Analytics to understand how visitors use the site (pages viewed, approximate location, device). This data is aggregated and helps us improve our services.

You can control or block cookies through your browser settings.

7. Data security

We apply appropriate technical and organizational safeguards to protect the confidentiality, integrity, and availability of your data: SSL encryption, restricted access, and separated environments. No method of transmission or storage is 100% secure, but we work hard to protect it.

8. Data retention

We keep your data only for as long as necessary for the purposes for which it was collected, and generally no more than five (5) years after the end of our contractual relationship, unless a legal or tax obligation requires a longer period.

9. Your rights

• Access your personal information
• Correct or update it
• Request deletion, subject to our legal record-keeping obligations
• Withdraw your consent at any time

To exercise any of these rights, contact info@desjardinsaccounting.com.

10. Cross-border processing

Our team operates from Quebec, Canada. If you are located in the United States, your data may be processed in Canada and by providers located outside your jurisdiction. We take reasonable measures to ensure your data is handled in accordance with applicable laws.

11. Changes

Desjardins Accounting may update this policy at any time. In case of a material change, a notice will be posted on the website.

Last updated: June 4, 2026